Our focus is your complete satisfaction. In the event that you are not satisfied our products, you will be entitled to a refund if the reasons provided are genuine and proven after investigation. Kindly read all the information provided with each product before making a purchase. We cannot offer a refund or return once the product has been opened and/or used. In the case of faulty or defective products, video or photographic evidence is required to facilitate a return and subsequent refund of money. MMFF will deliberate on the complaint and the decision taken will be final. For more information, kindly contact us at firstname.lastname@example.org.